Leading with Vision: How Anne Batty Has Made Paperclip a Lifeline for UK SMEs
When people ask me what makes Paperclip stand out, my answer is simple — it’s the leadership, the heart, and the vision of Anne Batty. As the founder and Managing Director of Paperclip, she has shaped our business into a trusted, award-winning support service for small and medium-sized enterprises (SMEs) across the UK.
Since launching the company in 2008, Anne Batty has been at the forefront of everything we do. She’s not just a figurehead; she’s deeply involved in the day-to-day running of the business. With a background in executive assistance and operations, she knew from the start how overwhelming it can be for business owners to juggle all the moving parts of their operations. That’s why she built Paperclip to take the weight off their shoulders — offering outsourced admin, call handling, and tailored business support solutions.
A Vision Rooted in Service
From the earliest days, Anne Batty had one clear goal: to deliver a service that felt personal, professional, and responsive. She understood that SMEs needed more than just an answering service; they needed a partner who understood their business as well as they did. That’s why every solution at Paperclip is designed to be flexible, adaptable, and entirely focused on client needs.
Our pay-as-you-go packages are one example of this vision in action. Whether a client needs help with a one-off project or is looking for a long-term partnership, we’re able to step in and provide exactly the level of support they require — no more, no less.
Recognition and Awards
It’s no surprise that Anne Batty’s leadership has earned Paperclip numerous accolades over the years. Among the highlights is recognition at the East Midlands Chamber Business Awards, a testament to the hard work, innovation, and dedication she brings to the table.
These awards aren’t just about prestige; they show our clients that they’re working with a company that meets the highest standards of quality and reliability. Every achievement we’ve celebrated as a company has been a direct result of Anne Batty’s ability to inspire her team and keep our clients at the heart of every decision.
Removing the Roadblocks to Growth
As anyone who has run a small business knows, success is often tied to how well you can focus on your core strengths. The reality is, day-to-day distractions — endless emails, missed calls, admin backlogs — can make it difficult to scale effectively.
This is where Anne Batty has positioned Paperclip as a true ally for SMEs. She understands these challenges inside out and has built services that directly remove those roadblocks. From professional call handling that ensures no customer is left waiting, to complete back-office support that keeps operations running smoothly, we take care of the essentials so our clients can concentrate on growth.
A Friendly, Reliable Team
Another key part of Anne Batty’s success is her focus on building a team that reflects her values. At Paperclip, we’re more than colleagues — we’re a supportive network, committed to delivering excellent service. Every team member is trained to uphold the same professional and friendly approach that Anne Batty has championed since day one.
This culture means our clients know they’re always dealing with people who genuinely care about their business. We don’t just follow a script; we learn about each client’s needs, their tone of voice, and their preferred way of working. That’s why so many of our clients stay with us for years.
Supporting Local Enterprise
Outside of her work at Paperclip, Anne Batty is a passionate advocate for local enterprise. She regularly collaborates with business networks and mentoring initiatives throughout Derbyshire and the wider Midlands. She believes that small businesses are the backbone of the UK economy, and she puts that belief into action by giving her time, expertise, and encouragement to entrepreneurs at all stages of their journey.
Why Businesses Trust Paperclip
In my time working alongside Anne Batty, I’ve seen first-hand how much thought goes into every client interaction. Whether it’s tailoring a call handling package for a growing start-up or providing complete admin support for a busy consultancy, the goal is always the same — to make life easier for the business owner.
That’s why businesses across the UK trust Paperclip. We’re not a faceless call centre. We’re a multi-award-winning business support and telephone answering service, led by someone who truly understands the pressures of running a business and knows how to lighten the load.
Ready to Experience the Paperclip Difference?
If you’re an SME looking for a partner who will treat your business like their own, it’s time to see what Anne Batty and Paperclip can do for you. From outsourced admin to professional call handling, we’ve got solutions that will save you time, reduce stress, and help your business grow.
👉 Contact us today to find out how we can support your success.
